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Symatrix Experiences Dynamic Growth Following Rapid Expansion in Headcount

Employee numbers more than double in 2022, with revenues set to grow strongly for a third successive year 

MANCHESTER, UK – December 2022 – Symatrix has nearly doubled its headcount in 2022 from 56 at the start of the year to just over 100 today following record growth. In line with this, Symatrix projects over 35% growth in revenues in the financial year to February 2023, building on the 18% recorded in the previous financial year. Sales for this financial year have also grown more than 100% year-on-year. 

To support the company’s ongoing expansion, Symatrix is looking to increase employee numbers by another 50% over the next 12 months to over 150, based on its ongoing success in winning new customers and identifying future opportunities. The company boasts a record pipeline for solutions delivery for next year, both for its consulting and managed service offerings. 

Over 60% of Symatrix revenues currently come from the public sector. But the business also has strong footprints in retail, higher education and professional services. Critically too, Symatrix continues to provide increasing value to existing customers, with over 50% of its total revenues being recurring.  

Chris Brooks, Managing Director of Symatrix, said: “We are very proud of our performance in these challenging times both in terms of winning net new customers across multiple sectors, including some very large contracts, but also with regard to our success in winning more work from existing customers. This is testament to our strong engagement process with customers and our ongoing focus on quality, customer experience and customer satisfaction.” 

Symatrix’ expansion into India is a key element of its growth. In 2021, the company launched a new wholly-owned division, Symatrix Global IT Services, supported by an office in Delhi. It has built an experienced team, all of which have a minimum of ten years’ Oracle experience, and is already making a significant contribution to projects run out of India, as well as the UK. 

Underlining its strong performance in the region, Symatrix was recently recognised in the India Top 500 Startup Awards. The company has also now received ISO27001 information security accreditation for its India office, which builds on its achievement of the same standard in the UK in 2013.  

In terms of service offerings, “We are seeing great traction from our BPO Payroll Service, which is one managed service that has really grown for us this year. That’s a positive message on top of the really strong performance we are seeing from areas like support and testing,” said Brooks.    

Symatrix has also become one of the first Oracle partners to achieve multiple successful implementations of the Oracle HR Help Desk solution, a tool that helps HR teams manage queries more efficiently. In addition, Symatrix has already seen significant customer interest in Oracle Cloud Infrastructure (OCI).  In parallel, the company recently completed several projects, whereby it successfully migrated customers from their in-house solution to Oracle Cloud.  

“We already have the skills today to not only carry out that migration but also manage it afterwards,” added Brooks. “In fact, we are already managing the solution for a couple of the customers who have adopted OCI. Moving forwards, we are confident that this is an area that will drive even further growth for us.” 

About the author

Vickey Wallis

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