Services
Symatrix is an award winning, specialist Cloud HCM and ERP Managed Service provider, offering a refreshing alternative to “the usual suspects” in the Oracle and outsourced payroll market.
How are we refreshing?......Well, we listen for one; then shape our services to the needs of the customer. This allows us to help our customers unlock the endless and exciting possibilities of Cloud HCM and ERP. We bring our experience, innovation and honest approach to bear while making NO compromise on quality.
Cloud HCM and ERP Managed Services
Are you finding it harder than you imagined to manage or maximise your investment in your enterprise Cloud? Symatrix’ next generation Managed Services takes that headache away; driving solution optimisation whilst lightening the load of release management, testing and support from internal teams.
BPO Managed Payroll
We’re guessing you never want to hear about payroll, you just want it to work? We agree. That’s why we’re intensely proud of our unique payroll service designed to be truly different. Symatrix’ Managed Payroll Services provide an operationally efficient service, which reduces administration and risk, whilst controlling cost. Not only that, it is ISO27001 data security accredited and run out of the UK.
Consulting Services
Is it good enough to deliver a project on time and on budget? We don’t think so. We think customers also need to create operational efficiencies that deliver on their business case; that’s what Symatrix does, whether it’s a green field implementation, a module add on or an improvement project on your existing solution, we work to your desired outcomes.
Process Improvement Services
Who’s had one of those lightbulb moments where things become clear (as if the Clouds had parted)? That’s what you get when you work with us on process improvement. We make it fun and engaging to review, streamline and improve your processes, giving you control and confidence in your data and ways of working.
Wagestream - Earned Wage Access
Symatrix is partnering with Wagestream to provide Earned Wage Access (EWA) to employees. EWA, also known as income streaming, is the fintech service that allows users to receive a portion of their wages for hours they have already worked but not yet been paid for by their employer. It is not an advance or a loan.
Performance Stats for August 2021...
Opened cases
Closed cases
Oracle BPO accuracy
Change delivered on budget on time
Change delivered early
Quarterly hours of testing saved per customer per quarter
Platforms
Oracle Cloud
Corporate message - Oracle Cloud HCM and ERP applications, offer the most complete application suite with the best technology, enabling fast innovation with a modern UX and customer-first approach.
We say – All encompassing, amazingly capable solution that caters for medium and large national and international organisations.
Oracle E-Business
Corporate message - Building on a 30-year history of innovation, Oracle E-Business Suite continues to deliver new application functionality and expand the capabilities of existing features while helping you gain all the benefits of Oracle Cloud.
We say – Stable, mature Global HR and ERP solution that we can provide managed support and payroll services on and can host on a private Cloud for our customers.
Oracle Peoplesoft
Corporate message - Oracle's PeopleSoft applications are designed to address the most complex business requirements. They provide comprehensive business and industry solutions, enabling organizations to increase productivity, accelerate business performance, and provide a lower cost of ownership.
We say – Stable, mature Global HR solution that we can provide upgrades, new modules, managed support and payroll services on and can host on a private Cloud for our customers.
Salesforce
Corporate message - XCD are the only fully unified HR and Payroll solution on the Salesforce cloud platform. XCD software removes the risk of integrations and instead provides an easily configured, online self-service software for forward-thinking organisations.
We say – Great solution that is approved for use with the Symatrix unique managed payroll service, a BPO Service suitable for organisations with less than 1500 employees.
Speaking of clouds...
We were founded in 2000 with the specific focus of providing services and expertise to organisations looking to implement and leverage Oracle HCM. This is our heritage and we have been building strongly on this in recent years. We have also come a long way since 2000. Today we believe that all customers should be able to make their business applications work harder for them and provide the returns and the benefits they expected. Everything we do supports this belief. As well as our award-winning Oracle Practice, we have a leading end-to-end Managed Services Practice that our customers describe as ‘Truly Next Generation’. We specialise across our business in HCM and ERP on premise and in the Cloud providing all manner of services including greenfield and module implementations, Applications Support, Testing as a Service, Managed Payroll and Process Improvement. Due to the way that we have grown since our inception all of our services have been organically created through customer demand. We truly listen and build lasting partnerships with our customers, reflected in our outstanding NPS (Net Promoter) scores.
We are not big lovers of acronyms so if you spot one that isn’t explained, please drop us a line.
Case Studies
We are delighted to be working with Symatrix as we consider their model a true Next Generation in Managed Services. We have already started work on optimisation with them and the partnership has got off to a great start.
Gareth AbreuCloud DevOps Manager, The Co-op Group
Your expertise, knowledge and experience is incredibly reassuring especially at times of a potential crisis. Colleagues at Symatrix are professional at all times and have seen great sense humour which has really helped the situation! The partnership is such as there is no 'them and us' just a joint goal to be successful in what we are trying to collectively achieve.
Lauren EdwardsAssistant HR Director
We have worked with Symatrix over many years. Our initial interactions were for ad hoc pieces of work which required additional skills and knowledge not available
Sarah Christie
in-house. Since running with Symatrix Managed Services, for 5+ years, they are trusted partners. We really cannot rate them highly enough and would most certainly recommend them to others requiring this service.Service Delivery Manager, University of Dundee
"Another thank you, I am really pleased with the work that you have done on this for us. This is a really excellent piece of work."
Alison JinksHead of Core Systems Optimisation Team
“The workshops were engaging, fun and our team’s feedback was fantastic”
Martina ZdrahalovaHR Shared Services Manager
Latest News
Future-proofing HCM and ERP
In our recently commissioned survey it was found that future-proofing Cloud HCM and ERP systems is the key driver behind change post-pandemic
Symatrix BPO Fully Managed Payroll Service
How is Symatrix BPO Outsourced Payroll different?
What the history of HR technology teaches us: The need to adapt to survive
Scroll back two decades to 2000 and the business and technology landscape looks alien and unfamiliar.
Building a financial wellbeing strategy - your checklist
This guest blog from Wagestream discusses how to build a financial wellbeing strategy.
Get in touch
Want to find out more? Get in touch and discover what Symatrix could do for your business. We’d love to chat.
